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Running of the lambs
Trout Fishing in Central Hawke's Bay

LAMB COUNTRY TOURISM PRODUCTS TERMS & CONDITIONS

Issued by CHB Promotions Inc (CHB Promotions Inc) for lambcountry.co.nz

This Terms and Conditions document governs the use of CHB lambcountry.co.nz Online Service (the Service) including shopping and participation in promotions run by CHB Promtions Inc. You can access this Agreement at any time from the bottom of any page of the site.

SHOPPING TERMS & CONDITIONS

Purchasing from lambcountry.co.nz
lambcountry.co.nz gives customers convenient, quick, easy and secure shopping.

Products displayed on the site shopping areas can be purchased using secure online Mastercard, Visa, Diners Club and American Express transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.

You will be asked to register as a member of lambcountry.co.nz. Apart from the many member benefits, including receiving regular emails containing special deals, your shopping address details will be filed saving you the effort of entering these details each time you checkout.

Pricing
All prices in the shopping areas are in New Zealand dollars (NZ$) and include GST (15% sales tax). All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

Security

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorized and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.

DPS is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with  access that are located in controlled facilities secured by the latest in surveillance and security technology. When we transmit sensitive information (such as a credit card numbers) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.

Contact Details
If you have any queries regarding shopping with CHB Promotions Inc.co.nz, please email info@lambcountry.co.nz or call 0800 LAMB CHB. Visit Railway Esplanade, Waipukurau, 4242.

Use of the Service by You
Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service.

You may not download, modify, transmit, or otherwise us any material from the Service for public or commercial purposes.

The Service's content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to CHB Promotions Inc's servers by HTTP requests using a web browser, you may not attempt to gain access to CHB Promotions Inc's servers by any means - including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, CHB Promotions Inc and/or the Service.

Copyright
CHB Promotions Inc is a trade mark of Lamb Country Tourism. The copyright and other intellectual property rights in the material contained in the Service are protected by CHB Promotions Inc.

Children
CHB Promotions Inc will over time provide content and information which children may find interesting and may wish to access. However, no one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.

Disclaimer
This Service provides general information about CHB Promotions Inc and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about CHB Promotions Inc, its subsidiaries and the services and products they offer. CHB Promotions Inc reserves the right to change, delete or move any of the material on the Service at any time without notice.

CHB Promotions Inc and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Policy Changes
Any changes to this policy will be posted here.

Our Promise - 30 day money back guarantee

Lamb Country is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in original condition within 30 days of receipt and we will replace it or refund your purchase price using the original payment method.

HOW TO RETURN:

  • You can return within 30 days of receipt of order.

  • The items must be in original condition with all labels and swing tags still attached

WHEN RETURNING ITEMS:

  • Affix postage: Please return parcel with the preprinted returns address label in your parcel and include postage.

Address the parcel to:

The Returns Team

CHB Promotions Inc

Railway Esplanade

Waipukurau, 4242

Note: Unfortunately, your postage charges on returns are not refundable. However, if you are returning an item for exchange (ie. the same style is being changed for a different size or colour), you are not required to pay for standard delivery on the outgoing parcel.

All other returns/reorders will be charged the standard or priority delivery rate based on your delivery preference.

Flat Packed items must be returned in original condition.

HOW TO REORDER

  • Phone If you do call, please do not submit a completed reorder form with your return as duplicate orders may occur.

  • Send back to CHB Promotions Inc.

MORE INFORMATION FOR EASE OF RETURNING:

  • To ensure the best possible fulfilment on your reorder, we recommend that you call us to reserve the styles you require.

  • If you are returning an item for exchange (the same style is being changed for a different size or colour) you will not be charged delivery of your reorder.

  • All other returns and reorders will be charged the standard or priority postage based on your preference.

  • If the information above is not followed this may result in delays of processing your return. If followed correctly, returned items will be processed within 5-7 working days.

  • Returned articles are insured by us against damage or loss.

  • If you have any concerns or questions regarding any of these ordering instructions, please do not hesitate to call us on 0800 LAMB CHB.

Delivery Policy

All Lamb Country products will be delivered as requested to your delivery address. Should you not receive your products within 10 days please contact info@lambcountry.co.nz or 0800 LAMBCHB.

Contact Details
Phone:
0800 LAMB CHB

Address:
Old Railway Station
PO Box 333
Waipukurau, 4242